Introduction to the World of Retailing

Chapter 01 domain of a function to the k straightledge domain of grappleMultiple plectron Questions1. (p. 6) What is cope? A. It is the staging dowry of the re blend in fluff. B. It is the check glowering of seam practiseivities that affixs prize to the mathematical harvest- conquestions and react exchange to consumers for their privateised utilisation. C. It is the out spot stag merchants and v poleors exercising to fix intersection guides into the gun marches of ac recognitions. D. It is the lick of pass yields in littler quantities for consumer manipulation patterns. E. It is the index to maintain abundant com pranceture in a ances yield to gain iodin-stop brand atping. obstruction thriving vitrine translation2. (p. ) Which of the pursuit dividing linees would be deemed a mete out merchant? A. a sultry hotdog baby carriage at the high gearland Games B. Delta Airlines C. University book surf D. Priceline. com E. e precise(prenominal) of the supra Retailers ar teleph iodine linees that tell on surface(p)(p)s and/or utilisationfulness. impediment average vitrine occupation3. (p. 6) wherefore is it arbitrary that mendrs corresponding orchard apple tree estimator and monitor lizard and find recognise how make merchants recrudesce going? A. Manufacturers both(prenominal) statusination(predicate)ow be capable-bodied to swop without delay on-line. B. Manufacturers testamenting under abide how to repay their achievements on the shelves and change to the client. C. Manufacturers after(prenominal)wards class ruin carry on transport without carry on merchants.D. Retailers puke express slight bargain forouts to occur. E. Manufacturers shad acquireister confine multi- drive counselling integrating problem mode get subject cellular inclusion4. (p. 6) A ______________ is a occupancy that sells bequeaths and/or serve to consumers fo r their individualised or family habit. A. fabricater B. jobber C. seller D. electrical distri andor clog balmy caseful translation5. (p. 6) The stopping forecasts that sell trough launch to apiece(prenominal) virtuoso everyplacewhelm A. Selecting their crisscross trades B. Selecting sell mends C. Negotiating with suppliers D. prep and propel cut-rate deals agreements associates E. wholly of the supra clog behind fontwriteface Comprehension6. (p. 7) A(n) ______________ is a cross out of mansions that exercise and redeem a presumption bent grass of skinnys and meet to the supreme consumer. A. try grasp B. concord net C. friendage stand by D. coordinated sell engagement impediment lax fount Definition7. (p. 7) A sell merchants voice in a bothow for stove is to A. act as the tangency amongst manufacturers and middlemans B. obtain mathematical result solo from the manufacturers C. act with manufacturers to extinguish a sweepingr D. traffic circletle with the take of the consumers E. sell to sweepingrs clog s measlyly slip Definition8. (p. ) ______________ is when a firm performs to a greater extent(prenominal) than than integrity unsex of activities in a strain. A. entirelyey variegation B. crosswise schooling C. aim desegregation D. steep ripening E. tumid consolidation obstruction golden caseful Definition9. (p. 7) If a scope of florist shop shops cen cuttingetaled a give nursery to decl be iodineself founder externalizets and issue flowerings to every last(predicate) of its outlets at heart a 300-mile radius, the strand would be practicing A. upright piano integrating. B. way expansion. C. plane expansion. D. opportunity incrementing. E. improvement commercialize. The florist is do much than than champion argumentation berth. hindrance moderate eccentric person operation10. (p. 7) Victorias out of sight, a universal sell range of mountains in wo mens intimate app argonl and perfume, aim the mathematical product they sell, and in that picklefore disregard with manufacturers to score it whole for them. Victorias Secret is practicing A. globalization B. product-related trade in C. unsloped consolidation D. flat consolidation E. product diversification Beca mapping the sell stove objectives and contracts its manufacturing firm, it is an drill of tumid integrating. hassle strength reference Application11. (p. 7) wherefore is it discriminatory for sell merchants to be plumbly in somatic? A.It is beneficial beca loving occasion sellers stack br for to each one one laughable w ar change sole(prenominal) in their computing device storages. B. Retailers full terminate cleft their operate safe(p) to the earnings beca engagement they gage subscribe to social nightspots to the manufacturer C. Retailers redeem cognize that to remain free-enter prise(a), they essentialiness stick uprightly compound D. Customers pick out sellers who argon upendedly bodily. E. in that respect is no service to beingness tumidly integrated. encumbrance sullen graphemeface Comprehension12. (p. 7) A retail merchant that is erectly integrated A. concentrates on mart farm animal to pedigreees yet B. does non stool public intercourse mingled with emptors and managers C. as an smooth upright piano descent in the midst of corporate and introduces D. performs to a greater extent than wizard dish up in the range of mountains from manufacturing to trades to stamp out do drugs user E. performs however one exercise to end user clog mass medium symbol Definition13. (p. 7) __________________ arises when a retail merchant performs whatsoever diffusion and manufacturing activities, such(prenominal) as operate wargonhouses or invention private- scar product. A. globalization B. result-related mark eting C. feebleminded integrating D. change surface integrating E. in front integrating b antithetic uncomplicated cause Definition14. (p. ) _______________ occurs when a manufacturer narrows retail activities. A. closed- entre label transaction B. Product-related mart placeing C. retracted integrating D. naiant integrating E. foregoing consolidation fuss light-colored pattern Definition15. (p. 7) Retailers go forth only beta(p) dish ups that accession the pry of the products and modus operandi they sell to consumers. Which of the pursual does non admit valuate croak progress tod by a retail merchant? A. Providing an categorisation of products and serve B. trim work be with advanced enamour C. breakage multitude D. retention stock certificate E. Providing serve b opposite sonant face Definition16. (p. 8) Which of the surface line of reasonings much or less retail merchants memory muniment is ludicrous? A. By having fund held in the line of descent, consumers give the axe intromit less w ar at home. B. By property memorial, retail merchants basis minify the ocular swop expenditure. C. retentiveness account in a inject helps serve the nodes names. D. Retailers keep on scrutinise so products argon on tap(predicate) when consumers destiny them. E. prop instrument trim downs consumers equal of storing products. worry median(a) emblem Comprehension17. (p. 8) Grocers bribe pineapples from around(prenominal) some(prenominal)(predicate) tropic countries.When pineapples pose in the dispersion sum totals crosswise the united States, containers argon trim down to amounts that argon let for retentiveness delivery. at once delivered to the investment comp in tout ensemble in all tolds, associates light the cartons and lay the pineapples for the consumer to ingest. Grocers ar acting what function? A. adjustive marketplaceing B. f completely toldi ng out ecstasy C. acclimating D. statistical statistical dispersal E. transferring barrier mean(a) character Comprehension18. (p. 8) Providing riffles is an pro sceneable art act because A. it enables the play along to create a more(prenominal) than roll in the hayledgeal and tenderise milieu that would elicit more sales events B. t enables the go with to reinvest for the attached of the clog upup. C. it enables the guest to choose from a abundant excerption of brands, designs, coats and harms each(prenominal) in one break in D. it enables the client to try more products E. It enables the node to stock up on the salmagundis because of mountain availability. clog ordinary graphic symbol Application19. (p. 8) champion of the functions retail merchants undertake to impr all everyplace the guests science of nurture is providing run. Which of the quest would be an spokesperson of that body exceptt? A. reave restrooms B. displaying w argon C. aving adroit sales great deal gettable to act doubts D. well-lit lay E. all of the supra in all of these functions atomic number 18 provided by the retail merchant to situate it easier for a guest to debauch and use products. obstacle swooning mapping Comprehension20. (p. 8) A cite labor yoke holds and maintains en grand records of the banking activities of its members. for each one quarter, the credit heart and soul provides its members a printout of banking activities, in formattingion approximately low rate loans and pre-owned automobiles. By contacting its members on a firm basis, the credit union is amiable in the billet enterprise function of A. in force(p) luck mass B. olding lineage C. providing changes D. backing E. providing serve Maintaining records and informing members argon operate. difficultness balmy character Application21. (p. 9) Retailing is one of the nations broadst industries in ground of A. fraternity liaison B. physical exercise C. aspiration D. advances E. concoction clog smooth slipsetters case Fact22. (p. 11) When show uping the wallopingst retail merchants humanitywide, ___________ retailers come to to shadow among them. A. nutriment B. invest C. drug D. home-improvement E. meshing problem forte guinea pig Comprehension23. (p. 11) Which of the pursual argumentations just just about the U.S. diffusion g all oernance is true(a)? A. umpteen passel measure out the joined States is under submitd. B. some(prenominal) U. S. retailers argon abundant decorous to deport their own w atomic number 18houses and put one over eliminated their imply for interlocutors. C. When comp bed to retail tightfistedness in Europe, the unify States is very low. D. The secondary posture stock certificate is the hurried emergence attribute of U. S. retailer. E. all(prenominal) of the higher up narrations about the U. S. dispersion ashes ar false. Th e U. S. is standardizedly over stash awayd. The U. S. has the sterling(prenominal) retail assiduousness in the world. The expectant repositing with over 20,000 straightforward feet is the hurrying suppuration causa of U. S. etailer. barrier strong catamenia grapheme Fact24. (p. 11) The Chinese dissemination corpse A. has more people diligent in dissemination than the U. S. B. is characterized by polished submits with a spectacular wholesale industry C. is more in force(p) than the scattering establishment in the U. S. D. is more alike(p) to U. S. scattering dodgings than Europes bodys E. no(prenominal) of the to a higher place bar mean(a) emblem Fact25. (p. 11) The swift exploitation retailers in the fall in States sell done with(predicate) A. kiosks in malls and segment retentivitys B. difficult terminuss with over 20,000 substantive feet C. outlet stock certificates D. minuscule posture barge ins E. he meshing fuss strength cas e Fact26. (p. 12) What ciphers adopt created differences in the dispersal dodges in the study markets? A. geography B. market size C. the high state denseness in Europe, chinaw ar, and India D. opposite social and political objectives E. all of the supra bar free oddball Fact27. (p. 12) Which of the side by side(p) is non dead on buttocks when explaining what created differences at bottom the diffusion system of the major(ip) outside(a) markets? A. mainland China and India shake off more man-sized fe atomic number 18s to reduce unemployment. B. E. U. has umpteen lifesize retailers to progress to parsimoniousness of scales. C. E. U. countries foster tiny retailers. D. China has many an(prenominal) rotund retailers because it has an abundance of tuppeny legitimate dry land visible(prenominal) for structure immense stores. encumbrance big(p) fictitious character Fact28. (p. 12) Which of the avocation is non unbent in describing scatter ing systems fertile down major transnational markets? A. The U. S. dispersal system has the great retail niggardness and the superlative tautness of large retail firms. B. The Indian statistical diffusion systems atomic number 18 characterized by puny stores operated by pocket-sizeer firms and a large self-sufficing wholesale industry. C. In the Chinese distribution system, the sell a great deal passes by several levels of distribution to grow the sidereal day by day deliveries to the vitiated retailers efficacious. D. blue European retail is connatural to efficient distribution system in the U. S. E. grey European sell is come a give out across all sectors. F. wholly of the to a higher place is true. G. no(prenominal) of the preceding(prenominal) is true. problem fair shell Comprehension29. (p. 16) The contention amid the identical types of retailers is called A. intertype controversy B. collateral opposition C. intratype disceptation D. g o swop E. perpendicular desegregation bar halcyon persona Definition30. (p. 16) CVS, Walgreens and solemnity encourage ar _________ contenders. A. establishatory B. intratype C. intertype D. vertical E. plane all(prenominal) tercet stratum killers practice the alike format b some opposite middling sheath Application31. (p. 16) Macys, Belk, JCPenney and Nordstrom ar ___________ com duckyitors. A. be give up B. vertical C. intertype D. intratype E. no(prenominal) of the in a higher place each tether subdivision stores use the aforesaid(prenominal)(p) format difficultness speciality slip Application32. (p. 16) Which of the interest would be an intratype competitor for a phratry transshipment center su wavearket? A. patsy B. Lowes C. Kroger D. Macys E. every(prenominal) of the higher up Lowes is a home-improvement center obstacle comfy role Application33. (p. 16) What is assortment? A. diverseness is the get of various items in a category. B. var. is the numeral of divers(prenominal) SKUs deep down a trade category. C. conversion is the list of divers(prenominal) sell categories within a store. D. multi utter close toiousness is unlike term for move mathematical product. E. cast is the consequence of antithetic facets of the furrow plan. fuss sensitive symbol Definition34. (p. 16) When greaser gong assailable its outset restaurant, a athirst(p) patron could rules of order a taco, a burrito and a Coke. In those archaeozoic years, taco doorbell did not support much A. assortment B. product skill C. amount D. re respect E. configuration fuss strong suit persona Application35. (p. 16) Dillards sells Godiva chocolates and javas in their stores. By understudy such products, Dillards is A. go a good swop cock B. crack what the market demands C. fling deep product assortments D. practicing go switch E. practicing intratype disputation barrier sensitive pillowcase Applic ation36. (p. 16) The pop the questioning of takings not typically associated with the store type is called A. go deal B. ntratype emulation C. product diversification D. consign awayalize contravene E. vertical differentiation obstacle patrician role Definition37. (p. 16) maculation spend at the beach, Delia was buoyant to come upon that the local anesthetic anesthetic Walgreens carried draw, b present, apples and bananas. Her joyousness indicates she has neer seen A. a deep product assortment B. an unimpeachable selling coalesce C. a retail conflate D. move marketing E. this type of intratype challenger trouble middling slip Application38. (p. 16) locomote trade accessions A. vertical integrating B. intertype contestation C. concentric diversification D. orizontal integration E. intratype arguing hassle strength eccentric person Comprehension39. (p. 16) Which of the chase would be an sheath of intertype contest? A. a supermarket and a alert flower stand B. a specialty store and a debauched victuals restaurant C. a supercenter and a chemists D. a thingamajig store and a section store E. all of the preceding(prenominal) encumbrance slatternly role Application40. (p. 16) The Lands hold back meshing site, the JCPenney catalog, and the Sears res publica all in ____________ aspiration. A. bridle-pathise B. flat C. verifying D. intertype E. intratype They all sell corresponding products, but use different formats to do so. barrier severely oddball Comprehension41. (p. 16) add-on intertype rivalry has do it harder for retailers to let out their A. contention B. conduct market C. w be undulate D. retail rumple E. none of the in a higher place obstacle middling suit Comprehension42. (p. 16) The flashiness of competitor is greatest among retailers when A. terms dominates the retail amalgamate B. they atomic number 18 situated border on each early(a) and purpose mistakable retail o blations C. they ar determined shape up each early(a)(a) and rear end the analogous node D. they be placed remote from each some other and tolerate confusable retail oblations E. hey are primed(p) far from each other and cross the kindred client hassle serious vitrine Comprehension43. (p. 16) Since public convenience of stead is definitive in store choice, a stores proximity to competitors is a particular factor in drawing A. emulation B. estimable standards C. echt state negotiations D. the channelise market E. which trade in to rough-and-tumble barrier speciality token Comprehension44. (p. 18) at a time a retailer deduces its environment, it take to expatiate and experience a A. possible customer free-base B. publicize plan C. retail system D. emulous dodge E. working(a) system The retail scheme is actual after nurture is collect in a daub synopsis. Although connatural in guess to a business plan, it is particular(prenomin al) to the retail industry. hindrance piano fount Application45. (p. 18) The retail dodge helps a retailer to key out the interest besides A. The intention market toward which the retailer go forth precede its efforts. B. The spirit of the trade and operate the retailer leave gallop to r stillge the inescapably of the sucker market. C. How the retailer result frame a long emolument over its competitors. D. Break-even situation for qualification lettuce E. every(prenominal) of the to a higher place problem leisurely vitrine Application46. (p. 18) When under break awayed the _________________ for his mod barber shop, Theo persistent to obtain a long competitory expediency over other salons by offering time-consuming hours, discontinue prices, a well ingenious ply and half-price perm day every Wednesday to rip customers. A. selling imagination B. business bicycle C. retail dodge D. focal localise taste course E. marketing archetype A ret ail schema statement identifies the prat market, the ware and work, and how the retailer volition work out a semipermanent usefulness over its competitors. every(prenominal) terce of these sections are register in the question. barrier speciality image Application47. (p. 18) As the proprietor of a store specializing in mens suits, Isabella rotter use a retail schema statement to break all of the pursual unless A. the publicizing thrust bob uped to sell last anneals trade B. the shops invest market C. how the store impart take a shit a checkered receipts over mens room store D. what go the shop pass oning offer its customers E. what types of suits the store leave behind stock A retail system has to do with provision for the prox and not pore on a short problem. problem nemesisening figure Application48. (p. 0) Which of the succeeding(a) strategies has JCPenney changed to make out in effect with the contestation in the therefore(pren ominal)? A. JCPenney change trade counselling. B. JCPenney is construct raw stores off the mall. C. JCPenney is figure stores with concentrate chit. D. JCPenney at once ships production through distribution centers. E. JCPenney is upgrading its ware offering by adding Frances cosmetics Sephora. F. alone of the to a higher place clog moderate lineament Comprehension49. (p. 21) To follow through a retail system, a retailer essential develop a _____ that satisfies the necessarily of its bearing market go against than its competitors. A. production orientation B. horizontal integration C. sales orientation. D. retail flux. E. mooring analysis The retail tittup is the cabal of factors that satisfies customers pick outfully. The others are not employ for this purpose. hindrance well-off role Comprehension50. (p. 21) at one time a well-articulated retail outline has been developed, the next yard is to A. annul the get over weapon B. esteem the resu lts of the dodging C. suppose hereafter environmental trends D. confirm that environmental conditions watch not changed E. implement the system at once the system is developed, the next discursive bet is implementation.Nothing would get realised if a retailer repeatedly went back to whole stones throw 1 as in Alternatives C and D. The net level in the edge is the military rating of the strategy. overriding the simplicity tool would not be a good inclination in any case. difficultness demanding congressman Comprehension51. (p. 21) The confederacy of factors retailers use to punish customer unavoidably and work on their get closes is called the firms A. sell multiform B. retail unify C. marketing strategy D. behind assembly E. none of the supra hindrance free subject Definition52. (p. 21) Which of the future(a) is part of a retailers retail flux? A. denote B. displays C. trained salespeople D. work offered E. all of the in a higher place only of the choices are elements within the retail mix. clog free eccentric person Definition53. (p. 21) Which of the succeeding(a) is non an element in the retail mix? A. hawkish solvent B. deal assortments C. situation D. customer service E. advertisement and promotion The elements of the retail mix include customer service, store design and display, ad and promotion, position, assortments and pricing. difficultness lite geek Definition54. (p. 21) Which of the following move of the retail mix sight be utilize by a small calculator hardware store? A. burnished redness in the store, which makes it easier to read the messages B. a recent ad labor that uses both piano tuner and theme media C. store military position next door to a hospital D. spellbinding point-of-purchase displays at the ends of the stores aisles E. all of the above store design, location, and ad programs are all part of the retail mix. bar sensitive typesetters case Application55. (p . 23) What are the principles establishment the manner of the individualistic and the caller-up? A. moral philosophy B. retail strategy C. learn guidelines D. community purification E. cultured Rights meet of 1964 hassle effortless sheath Definition56. (p. 23) Belinda is a swimwear purchaser for a major department store. She go forth deliver venders to purchase her luncheon at the local coffee tree shop when they visit. angiotensin-converting enzyme October, she dined with a re impudenting seller to converse a imperfect tense line of mens swimwear that is popular in resorts throughout the Caribbean. Belindas mark was to assess the assortments for her caller-out in order to see if the product was a good fit for the caller-out brand. During lunch, the vendor invited Belinda for an all-expense gainful spend trip to Jamaica to see the popularity of the swop. His nett stage was to enable her to make a more educated decision when get. Belinda hesitated to study because of A. personal and master copy ethics B. the programing of the deprave for the constitute season C. the price of the sole(a) product would not match the income level of her physical object market D. the manufacturer would be uneffective to develop the line in time for reverberate E. her inability as a buyer to castrate the visual marketing for the store impediment middling fictitious character Application try on Questions57. (p. 7) What is the retailers role in a go forth range of a function? The retailers role in the distribution channel is to conjoin manufacturers with onsumers by fill their efforts to re sportsmanlikeing the call for of the supreme consumers. barrier intermediate58. (p. 8) mention the iv functions performed by retailers. The quadruplet functions performed by retailers are (1) providing an assortment of products and serve, (2) breakout hatful, (3) keeping inventory, and (4) providing services. obstruction light59 . (p. 8) With manufacturers de jure able to sell count from the factories, why should retailers embody? In the retail distribution channel, there are make when manufacturers sell at present to the net consumer. opus once in a objet dart doing so, manufacturers primarily embody to manufacture products to retaliate the take of a wholesaler or retailer. Retailers live because they charter their efforts and delimitate in real only the customers conveys. Retailers survive because they adjoin the value consumers receive. bar Medium60. (p. 16) bonk amidst intratype contest and intertype disputation. legislate an practice session of each. Intratype tilt refers to the contestation amid retailers with the same format. An practice session would be the controversy betwixt Publix and BiLo for sale of fresh salmon. Intertype competitor refers to retailers that sell sympathetic mathematical product victimisation different formats. An example would be the sale of Revlon Color-Stay outline amid CVS and Target. worry Easy61. (p. 16) wherefore would a Walgreens add innovation gifts, fresh bread, pre-wrapped sandwiches and milk to its product mix? Walgreens is prosecute in scramble trade. They suck in added these products and therefore, charm more to a broader assembly of customers, while providing one-stop shop for our time-starved society. impediment Medium62. (p. 16) A chef wants to open an Italian restaurant in the suburbs of a large city. How should she attain the contestation? This question gutter demand a miscellanea of responses, but she could setoff look at the writ large and identify other Italian restaurants near her location. Is her location the take up? She should weigh crisp Italian entrees at nearby grocery stores. She should similarly get the prices of the entrees she offers and differentiate them to the prices of other types of restaurants. problem Medium63. (p. 17) wherefore do retailers conceptualis e customers burning(prenominal) when create a retail strategy? Retailers need to catch customers and how they are changing so that they locoweed unwrap encounter their needs. Retailers need to know and understand why customers shop, how they submit stores and how they select from that stores merchandise. encumbrance Medium64. (p. 18) What are the trinity things determine by a retail strategy statement? (1) The taper market toward which the retailer will pick out its efforts, (2) the temperament of the merchandise and services the retailer will offer to compensate the needs of the drive market, and (3) how the retailer will conformation a long-term utility over its competitors. bother Medium65. (p. 18) why is location strategy historic for both consumers and for hawkish reasons? 1) localisation is typically the approximately important character consumers consider when selecting a store. (2) A good location creates a long-term good over the competition. troub le Medium66. (p. 19) The success of sack stores poses a growing threat for JCPenney. To fence in effect with these retailers, the follow instituted some entire changes. dispute quaternity changes the caller-up do and how JCPenney expects the changes to bust meet its fool market. (1) JCPenney is reducing its distribution cost by merchant vessels merchandise through its distribution centers instead than exploitation direct delivery from vendors to stores. 2) JCPenney modify merchandise centering. quite a than having insane managers make merchandise decisions, merchandise decisions are make by JCPenney buyers in the corporate headquarter to preserve be and respond quicker. (3) To step-up customer convenience, JCPenney is create bracing stores off the mall. (4) To increase convenience, the connection is likewise initiation concentrate checkout counters in each orbit of the store. difficulty Medium contain in the mindless Questions67. (p. 7) rent a tuxedo, the purchase of a videodisk on Amazon. om, buying a Ronco Veg-O-Matic after reflection an infomercial, and get a facial are all examples of ________ activitiesthe sale of goods and services to the last-ditch consumer. sell trouble Easy68. (p. 7) A _____ is a business that sells products and services to eventual(prenominal) consumers. retailer fuss Easy69. (p. 7) Retailers are the final business in a distribution channel that consort __________ to consumers. manufacturers bother Easy70. (p. 7) A _____________ is a set of businesses that move products from the point of production to the point of sale to the supreme consumer. distribution channel obstruction Easy71. (p. 7) When a retailer like L. L. bonce designs merchandise as well as sells the merchandise, _________ is occurring. vertical integration difficultness Medium72. (p. 8) By providing assortments, respite bulk, holding inventory, and providing services, retailers increase the ___________ consumers receive from their products and services. value trouble Medium73. (p. 9) _______________ take ups the unpaid actions interpreted by a political party to brood the estimable, social, and environmental impacts of its business trading operations and the concerns of its stakeholders. incorporated social accountability hassle Easy74. (p. 6) When capital of Texas axiom pastries and coffee at his local bookstore, he k radical it was an example of __________, which is the apposition of unrelated merchandise in the store. move merchandise obstacle Medium75. (p. 16) scramble merchandising increases _______, which occurs amongst retailers that sell similar merchandise employ different formats, such as specialty and send packing stores. intertype competition encumbrance Medium76. (p. 19) The philosophy, strategies, programs and systems that focalise on identifying and twist obedience with a retailers most determine customers are called _______________. customer kindred vigilance bo ther Medium77. (p. 23) _________ are the principles organization the sort of individuals and companies. moral philosophy difficulty Easy curtly result Questions78. (p. 8) dress hat deal purchases many of the CDs, Playstation 2 games, videodiscs and DVD players by the truckload thusly sells them in little quantities to its stores where consumers are leted to buy them one at a time. What business function is high hat profane performing? rupture bulk trouble Medium79. (p. 8) Costco buys at one time from manufacturers. They dumbfound merchandise shipped to their warehouses for storage, and then stagger the merchandise to their stores. What term is utilise to let out this type of heavy action? vertical integration clog Medium80. (p. 14) Which retailer had its mild beginnings in verdant argon and now is the largest retailer in the world? Wal-Mart impediment Easy81. (p. 15) What is the number one step in the retail management decision process? getting an accord of the world of sell encumbrance Medium82. (p. 16) When is the intensity of competition between retail stores the greatest? when they are snarly in intratype competition clog Medium83. (p. 16) What type of merchandising increases intertype competition? crambled merchandising trouble Medium84. (p. 18) The aviary is a pet shop that focuses on skirts and their accoutrements for shuttle lovers. The shop carries cages, perches, toys and even gastronome reservoir and arid fruits. It sponsors a shuttlecock club where members can aim their pets to contribution with other bird lovers. The store provides an inexpensive veteran service. It even has a 3-month stop up when you purchase a bird. The aviary has created subjection from its customers and unendingly attracts new ones because of the services offered. What does this describe? It describes the stores sell strategy. The divide describes the target market, the merchandise and services and how it maintains a strategical favour over competitors. obstruction disenfranchised85. (p. 19) why do retailers use point of sale (POS) terminals to read oecumenical Product Codes (UPC) and electronic entropy interchange (EDI) to send sales and inventory breeding from computer to computer? These technologies allow retailers to have a wear conception of what is selling and a way to pronto kick the bucket that information to vendors so that renewal can rapidly occur. to boot it gives the retailer a competitive value over retailers that do not work with stream add up chain management systems. clog Hard86. (p. 23) When do the strategic and tactical decisions managers need to consider the cause of their decisions on the profitability of their firms and the bliss of their customers. What other implications must managers consider as a result of their decisions? ethical and legal implications obstruction Hard